24/7 Technical Support Available
iPOSPRO provides professional 24/7 technical support services for clients. Each engineer is always ready to answer any technical questions and provide on-site or remote support for clients.
Simplified Supporting Process
It is so simple to get technical assistance from iPOSPRO. Our engineers can provide assistances by phone, e-mail and remote access.
In fact, it only requires a high-speed Internet connection component installed at the client’s end to gain remote access support.
iPOSPRO remote access support option makes client-connection as easy as pie, which makes our engineers to solve service needs in the shortest time quickly possible.
Field Service/Onsite Service
For serious obstacles to application, and cannot be solved by remote assistance, iPOSPRO will provide professional on-site service. Professional engineers will arrive at the scene at committed time to help solve the problem in order to restore the application.
Onsite service is provided together by iPOSPRO and certified partners.
More Value-Added Technical Services
In addition to the basic technical support, iPOSPRO technical service team also provides remote software training.
To enable our customers to take their POS program into effective quickly, iPOSPRO also provide Menu programming services.
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Learn more about iPOSPRO technical service or request assistance please contact us.